📖 Getting Started Guide
Welcome to NexusHost
Your business hosting platform — managed email, domains, and web hosting built for South African businesses. This guide walks you through everything from the website to your client portal.
5 Minutes Setup
No Tech Skills Needed
Works on Any Device
What you get
Professional Email
Your own domain email (you@yourbusiness.co.za) — managed, secure, and accessible anywhere.
Web Hosting
Fast, reliable hosting for your website with WordPress, 99.9% uptime, and daily backups.
SSL & Security
Free SSL certificate on every plan. Your site runs on HTTPS automatically.
Managed Support
Barweshi Consulting backs every NexusHost account. Help is always one message away.
Your email address does not change. If you used info@yourdomain.co.za before, you still use the same address. Only the platform behind it changes.
The Website
🌐 Home Page
The NexusHost website is your starting point. Here's what you'll find and how to navigate it.
SCREENSHOT
nexushost.co.za — Home Page
Full hero section showing tagline, CTA buttons (Get Started / Find My Plan), and the services overview below the fold.
Hero Section
The top banner with two main buttons: Get Started (goes to the client portal) and Find My Plan (launches the plan wizard).
Navigation Menu
Links to Services, Pricing, Products, Support, and Website Diagnostics ↗ (opens Barweshi's diagnostic tool).
Services Section
Explains what NexusHost offers: managed hosting, email, domains, and e-commerce for South African SMEs.
Live Dashboard Preview
A visual demo showing what your hosting dashboard looks like — domain status, SSL, email, backups, and uptime.
The Website
💰 Pricing & Plans
NexusHost offers three standard plans and an Enterprise option. All plans are billed in Rands with no hidden fees.
SCREENSHOT
Pricing Section — nexushost.co.za/#pricing
Three plan cards (Nexus Gold, Nexus Platinum, Nexus Business) with pricing, features list, and "Get Started" CTA buttons. Toggle between monthly and annual pricing if available.
| Plan | Best For | Key Features | Action |
|---|---|---|---|
| Nexus Gold | Starter businesses | Email hosting, basic web, SSL, 1 domain | Get Started → |
| Nexus Platinum | Growing businesses | Everything in Gold + more email accounts, WordPress | Get Started → |
| Nexus Business | Established SMEs | Full hosting suite, priority support, e-commerce | Get Started → |
| Enterprise | Large / custom needs | Custom scope — dedicated support from Barweshi | Contact Sales → |
Not sure which plan? Use the Find My Plan wizard on the home page — it asks 4 questions and recommends the right plan for your business in under 60 seconds.
→
Clicking "Get Started" on any plan
Takes you directly to the NexusHost Client Portal order page for that specific plan. You'll be prompted to create an account or log in before checkout.
The Website
📦 Products
The Products section gives a deeper view of each offering — what's included and who it's for.
SCREENSHOT
Products Section — full listing
All three hosting plans displayed with detailed feature breakdowns — storage, email accounts, bandwidth, support level, and pricing. "View Plan" buttons link to the client portal order page.
Domain Registration
Register .co.za, .com, .org and more. Included in most plans or available as an add-on.
Business Email
Professional email on your domain. Multiple accounts, webmail access, mobile sync via IMAP.
E-Commerce Hosting
WooCommerce-ready hosting for online stores. Includes SSL, daily backups, and performance tuning.
WordPress Hosting
One-click WordPress install. Managed updates, daily backups, staging environment on Business plan.
All product order buttons link directly to the NexusHost Client Portal order page. You'll need an account to complete your order.
The Website
🔍 Find My Plan Wizard
The interactive plan finder helps you choose the right package in under 60 seconds — no tech knowledge needed.
SCREENSHOT
Find My Plan — Question 1 of 4
The plan wizard showing the first question: "What are you hosting?" with options (Website, E-Commerce Store, Email Only, Business App, Enterprise). Progress bar at the top.
1
What are you hosting?
Choose your primary use case: Website, E-Commerce Store, Email Only, Business Application, or Enterprise. Selecting Enterprise routes you directly to a Contact Sales screen.
2
Do you have a domain?
If you don't have a domain yet, the wizard pauses and guides you to register one at the Client Portal, then return to continue.
SCREENSHOT
Domain question — "Yes I have one" / "No, I need one"
Two-button step. Selecting "No" reveals a Register Domain button that opens the client portal in a new tab.
3
How many email accounts do you need?
Choose between 1–5, 6–20, 21–50, or 50+ accounts. This helps narrow down the right plan tier.
4
Tell us more (optional)
A short text field to add any extra context about your business or requirements. Optional — click Find My Plan to see your result.
✓
Your Recommended Plan
The wizard displays your best-matched plan with a Go to Client Portal button that takes you directly to the order page for that plan. Alternative plans are also shown below.
SCREENSHOT
Result screen — Recommended Plan + "Also to Consider" cards
Recommended plan card (e.g. Nexus Business) with a "Go to Client Portal" button, plus two alternative plan cards below with their own order links.
Getting Started
✍️ Create Your Account
Setting up your NexusHost account takes less than 2 minutes. You only do this once.
1
Go to the Client Portal
Open your browser and go to nexushost.co.za/clientarea — or click any "Get Started" button on the website.
SCREENSHOT
Client Portal homepage — Login & Register buttons visible
The WHMCS portal landing page showing the login form and a "Register" or "Create Account" link.
2
Click "Register" or "Create Account"
This opens the registration form. Fill in your details:
| Field | What to enter |
|---|---|
| First & Last Name | Your full name |
| Email Address | Your current email — used to log in and receive notifications |
| Phone Number | Your mobile number |
| Company Name | Your business name (optional for sole traders) |
| Address | Your business or home address |
| Password | Choose a strong password — write it down somewhere safe |
SCREENSHOT
Registration form filled in
All fields completed. Submit / Register button at the bottom.
Use your existing personal email here — not your new NexusHost business email. This is so we can send you account confirmations.
3
Verify your email address
NexusHost sends a confirmation email to your registered address. Open it and click the verification link.
SCREENSHOT
Verification email in inbox — click the confirmation link
Email from NexusHost with subject "Confirm your email address" and a blue verification button.
No email within 5 minutes? Check your Junk or Spam folder. Still nothing? Contact Barweshi Consulting — we'll sort it out immediately.
Getting Started
🔐 Log In to Your Account
Once your account is verified, logging in takes seconds.
1
Go to the login page
Visit nexushost.co.za/clientarea and click Login.
2
Enter your credentials
Use the email address and password you created during registration.
SCREENSHOT
Login screen — email and password fields
Simple login form with email field, password field, and a "Login" button. "Forgot Password?" link visible below.
3
You're in — your dashboard loads
After logging in you land on the Client Area Dashboard. This is your NexusHost home base.
Forgot your password? Click "Forgot Password?" on the login page, enter your email, and you'll receive a reset link within a few minutes.
Getting Started
📊 Your Client Dashboard
The dashboard is your overview of everything — services, invoices, support, and quick actions.
SCREENSHOT
Client Area Dashboard — after login
Dashboard showing: active services count, unpaid invoices, open support tickets, and quick-action shortcuts. Top navigation bar with Services, Billing, Support menu items.
Services
See all your active hosting packages. Click any service to manage it — email accounts, webmail, domains.
Billing
View invoices, payment history, and manage your payment method. Pay outstanding invoices here.
Support
Open a support ticket or check the status of an existing one. All communication is tracked here.
My Profile
Update your contact details, change your password, and manage two-factor authentication (2FA).
Client Portal
⚙️ My Services
Your hosting packages live here. This is where you manage everything related to your plan.
1
Navigate to My Services
From the top menu, click Services → My Services.
SCREENSHOT
Services menu → My Services
Dropdown menu from top navigation. "My Services" option highlighted.
2
Click your hosting package
You'll see a list of your active services. Click your package name (e.g. Nexus Gold — yourdomain.co.za) to open the management panel.
SCREENSHOT
My Services list — active package shown
One or more service rows showing package name, domain, status (Active — green badge), and renewal date.
3
Package Management Panel
The management panel shows your package details and quick-action buttons on the left:
Email Accounts
Create, edit, or delete email addresses on your domain.
Log in to Webmail
One-click access to your Roundcube webmail inbox.
File Manager
Browse and manage your website files (available on applicable plans).
Usage & Stats
View disk space, bandwidth usage, and email account limits.
SCREENSHOT
Package details page — left-hand Actions menu
Service management page with Actions panel on the left showing: Login to cPanel, Email Accounts, Log in to Webmail, View Usage buttons.
Client Portal
📧 Email & Webmail
Access your business email directly from the browser — no apps needed. Or set it up on your phone.
1
Log in to Webmail
From your package page, click "Log in to Webmail" in the Actions menu. This opens Roundcube — your email inbox in the browser.
SCREENSHOT
Roundcube Webmail Inbox
Roundcube interface showing: email list on the right, folder tree on the left (Inbox, Sent, Drafts, Trash), Compose button at top-left.
2
Using Webmail
Roundcube works like Gmail — it's familiar and simple:
| Action | How to do it |
|---|---|
| Read an email | Click on it in the list |
| Write a new email | Click Compose (top-left) |
| Reply | Open email → click Reply |
| Find an email | Use the Search bar at the top |
| Organise into folders | Right-click → Move to folder |
3
Bookmark your webmail
For quick daily access, bookmark: https://mail.yourdomain.co.za/webmail — replace yourdomain with your actual domain. You can log in directly without going through the portal.
Direct webmail link: You can also access webmail directly at https://[yourdomain].co.za/webmail — bookmark this for daily use.
Client Portal
🧾 Invoices & Billing
All billing is managed in the client portal. View invoices, pay outstanding amounts, and check your payment history.
1
Go to Billing
Click Billing in the top navigation menu → select My Invoices.
SCREENSHOT
Billing → My Invoices list
Invoice list showing invoice number, date, amount (ZAR), and status (Paid / Unpaid / Overdue). Click any invoice to open and pay.
2
Pay an invoice
Click on an unpaid invoice → click Pay Now → choose your payment method and complete checkout. You'll receive a receipt by email once payment is confirmed.
3
Auto-renewal & notifications
NexusHost sends email reminders before your plan renews. Make sure your email address in your profile is up to date so you never miss a renewal notice.
All amounts are in South African Rand (ZAR). VAT is added at checkout where applicable. Receipts are emailed automatically after payment.
Client Portal
🎫 Support Tickets
The Support section lets you log issues, track responses, and communicate with the NexusHost / Barweshi team — all in one place.
1
Open a Support Ticket
Click Support in the top navigation → Open Ticket.
SCREENSHOT
Open New Support Ticket form
Form with Department dropdown, Subject field, Priority selector (Low / Medium / High / Urgent), and Message text area. Attach file option at the bottom.
2
Fill in your ticket
Choose the Department (e.g. Technical Support or Billing), write a clear subject line and describe your issue. You can attach screenshots.
Pro tip: The more detail you provide (error message, what you were doing, which device), the faster we can resolve your issue.
3
Track your ticket
Go to Support → My Tickets to see all open and closed tickets. You'll get email notifications when we reply.
SCREENSHOT
My Tickets list — open and closed tickets
Ticket list showing ticket ID, subject, status (Open / Answered / Closed), date opened, and last reply time.
Email Setup
📱 Set Up Email on Phone & Desktop
Use any email app — including the Gmail app — with your NexusHost email. You don't need to switch apps.
→
Gmail App on Android or iPhone
Open Gmail → tap your profile photo (top right) → Add another account → Other (not Google) → enter your email address → choose IMAP.
SCREENSHOT
Gmail app — Add Account → Other → IMAP settings
Gmail Android screenshots showing the Add Account flow: profile tap → Add another account → Other → email entry → IMAP selection.
Server Settings
| Setting | Incoming Mail (IMAP) | Outgoing Mail (SMTP) |
|---|---|---|
| Server | mail.[yourdomain].co.za | mail.[yourdomain].co.za |
| Port | 993 | 465 or 587 |
| Security | SSL / TLS | SSL / TLS |
| Username | Your full email address (e.g. info@yourdomain.co.za) | |
| Password | Your email account password | |
Replace [yourdomain] with your actual domain name. For example: mail.kamati.co.za. Your Barweshi consultant will confirm the exact server address.
Help
💬 Getting Help
We're here whenever you need us. Choose the channel that works best for you.
WhatsApp
Message us on WhatsApp for fast responses. Best for quick questions and urgent issues. We respond as soon as possible during business hours.
Email
Send us an email at hello@barweshi.co.za. We reply within 1 business day. Best for detailed questions or when you want a written record.
Support Ticket
Log a ticket in your client portal (Support → Open Ticket). All responses are tracked and emailed to you. Best for technical issues.
Barweshi Consulting
For strategic digital questions, visit barweshi.co.za. NexusHost is powered by Barweshi Consulting — your end-to-end digital partner.
Quick Reference — All Your Links
Client Portal
nexushost.co.za/clientarea
Webmail
mail.[yourdomain].co.za/webmail
Support / Help
nexushost.co.za/support
NexusHost Website
nexushost.co.za
Barweshi Consulting
barweshi.co.za
Website Diagnostics
barweshi.co.za/ux-diagnostic-report/
🇿🇦
NexusHost is powered by Barweshi Consulting
Johannesburg, South Africa · barweshi.co.za · hello@barweshi.co.za